The Importance of User Interface Design For Employees
Many business owners and entrepreneurs are fully aware that without a proper website and easy-to-use applications, it is practically impossible to remain competitive in today's day and age. A lot of importance is being placed on the need to compete with other businesses so that consumers are encouraged to check out the firm's website and/or applications, and hopefully, make a transaction of some sort.
There is nothing wrong with this of course. However, many employers and managers fail to notice that besides the consumers out there, the firm also has other 'consumers'. These are the firm's employees who make use of various software applications to carry out their job on a daily basis. Unfortunately, even though a firm invests heavily in regular updates of its website and applications in order to satisfy customers' ever-growing demands, not all businesses appreciate the importance of investing in intranets and software applications that their staff utilizes.
However, if the design of such intranets and software is outdated, or within 'a dinosaur age', there are various repercussions. That is why employers and managers need to ensure that this trend is avoided. The user experience is of utmost importance, in all types of applications. If the interface is outdated and not easy to use, then the user is bound to get fed up. This leads to a lack of motivation, which will in turn affect the employee's performance negatively. Furthermore, you can expect help-desk calls to continue, and employee engagement to remain low.
Nowadays we have gotten used to enticing layouts and easy-to-use interfaces. So, if one goes to work and ends up facing an obsolete interface, with dull colors, complicated menus, and boring layouts, he/she will surely feel discouraged. After all, nobody likes to work in such conditions. Just as the physical environment needs to be well maintained so as to ensure that an employee feels at home, the virtual environment needs to be given due importance as well.
Innovative and interesting enterprise applications will not only benefit workers, but also the firm itself. Employees will be able to complete tasks easily and much more quickly if they are provided with proper tools and intuitive user interfaces. This will save money for the firm as there will be higher productivity levels, fewer wastage, and reduced training costs. The enterprise's learning curve will decrease too.
Employees need to take care of various business processes. Hence, it is best to encourage them to complete their respective tasks as quickly as possible. For example, rather than having the employee browse through numerous files, or scroll through countless pages or documents, there should be an easy-to-use system that allows him/her to complete the particular process with just a few clicks. This is often possible thanks to a properly designed interface, a well-laid out page or program, and the availability of information. The more processes are streamlined, and the more the user's needs and preferences are kept in mind, the better an application will be. By harnessing the success of mobile applications in this day and age, we can better appreciate what needs to be done in order to acquire a good interface design for enterprise applications.