The Challenge
Design an easy-to-use, advanced point-of-sale mobile ticketing application that decreases training time and improves process efficiency while boosting sales and enhancing the overall UX.
Mobile POS and Ticketing App Mobile Application
Task-Oriented Workflows
Freshly redesigned workflows allow for more efficient user-device interaction and empower sales representatives by making the handling of large traffic sales and ticket registration a significantly faster and less complex process. As a result, we reduced training time while improving sales and customer loyalty.
Increased Sales and User Loyalty
The Ticket Registration workflow has been re-designed from scratch to improve the scanning process significantly. Clear instructions on-screen provide guidance in non-standard situations, allowing for easier event traffic management. The new workflow will enable the business to serve more users by minimizing the time needed for each registration, making it ideal for large-scale events.
Easy-to-Read Reports
With multiple event locations and various business requirements, users need a simple yet comprehensive report and employee management system. We designed a solution that puts a set of complete reporting and monitoring tools at their fingertips. A re-designed report section provides instant access to event statistics, making real-time ticket sales and attendance tracking more manageable. A smart and clean UI allows users to determine the status by glancing at the reports screen, with options to dig into the data with a single touch.
Multi-Device Support
With the need to use various devices in the field, app users expect a consistent experience of critical mission workflows. We designed a UI that looks and functions consistently on both mobile phones and tablets. Taking into account the differences imposed by the screen size and touch behaviour patterns, we designed a UI that is equally efficient on both platforms and supports vertical and horizontal orientation.