Challenge
Design an easy-to-use, advanced point-of-sale mobile ticketing application that decreases training time and improves process efficiency while boosting sales and enhancing the overall UX.
Mobile POS and Ticketing App Mobile Application
Task-Oriented Workflows
Freshly redesigned workflows allow for more efficient user-device interaction and empower sales representatives by making handling large traffic sales and ticket registration a significantly faster and less complex process. As a result, we reduced training time while improving sales and customer loyalty.
Increased Sales and User Loyalty
The Ticket Registration workflow has been re-designed from scratch, significantly improving the scanning process. Clear instructions on-screen provide guidance in non-standard situations, allowing for easier event traffic management. It will enable the business to serve more users by minimizing the time needed for each registration, making it ideal for large-scale events.
Easy-to-Read Reports
With multiple event locations and various business requirements, users needed a simple yet comprehensive report and system management. We designed a solution that puts a set of complete reporting and monitoring tools at their fingertips. A re-designed report section provides instant access to events statistics, making ticket sales and attendance tracking in real-time more manageable. A smart and clean UI allows users to determine the status by glancing at the reports screen, with options to dig into the data with just one touch.
Multi-Device Support
With the need to use various devices in the field, the app users expect a consistent experience of the mission-critical workflows. We designed a UI that looks and functions consistently on both mobile phones and tablets. Taking into account the differences imposed by the screen size and touch behaviour patterns, we designed a UI that is equally efficient on both platforms and supports vertical and horizontal orientation.