Diverse User Types with different goals and workflows.
We had to find a solution that worked for a diverse range of users varying from franchise managers to equipment technicians. Following a period of intensive research and analysis of the goals for each user persona, we created a set of optimized workflows to address the most common tasks. These workflows are streamlined and enable each type of user to be fully efficient without any distraction from irrelevant UI components.
User personas have been divided into several categories for this project: Franchise owners, who are focused on the day to day operations, location managers who are concerned with keeping they store running, technicians who provide maintenance, and manufacturers that monitor system performance.