Redesign an online, cloud-based (SAAS) compliance electronic document review software that assists governmental agencies, construction and manufacturing industries while introducing an array of new features, taking the UX to the next level.
We designed a new version of the Plan Viewer, a critical component of the plan reviewing workflow, permitting users to manage various plan overlays and communicate with fellow team members and vendors.
By identifying and emphasizing the needs and goals of end-users, we designed a set of intuitive markup tools that simplify architectural plan reviews while increasing user productivity. This was achieved by leveraging the existing user mental models and experiences with similar software. The result was a toolset that is both intuitive and readily available to users exactly when needed.
We strived to balance the functionality-rich UI elements with ease of use and application responsiveness to ensure fast-loading screens. To address the central problem of inconsistent UI across various applications, we created a new library of front-end components to serve as a framework for all current and future developments. Our framework solution minimizes the time and effort involved in the application-building process, instead supporting the easy introduction of new functionalities down the road in a way that feels logical for the users. The framework is optimized to satisfy users’ needs and creates a consistent interaction experience.
Through user workflow analysis, we determined the necessary steps to improve the workflow for optimum results, making it more intuitive, faster, and easier to use. By establishing a navigation logic that reflects the functionality of products, users can intuitively access various parts of the application. By adding a dashboard as a hub for all workflows, users can access a “birds-eye view” of the system to determine what needs to be done first. This approach allows users to easily and effectively collaborate on the blueprints.